Help Home > My Info and Customization
If you register for a free account you can save settings and use from any browser or RadioTime compatible products. Registration only takes a name, password, email, and location.
Your “My Info” page comes with four tabs:
How do I change my location?
Sign in (if you’re not already signed in) and click “My Info.” Enter your new zip code, city, and state depending on what you need to change. Once changed, you can view your local radio by clicking the aptly-named “Local Radio” tab from the top of the page.
Can I sort the list with a different category?
Yes. Just click any of the headers. For example, click “Genre” to see the list sorted alphabetically by the main genre.
What do the green and yellow buttons mean?
The yellow indicates the audio stream might not be available or reliable. Green indicates the audio stream is available and you can listen to it now.
Why do some programs not have a “Listen” button or have missing information?
It means the station’s stream and information aren’t available over the internet. But, hey, we could be wrong. Let us know if it’s our fault and we’ll fix straightaway. You can also visit the station’s web site for other options or send us the station’s audio URL.
Where do the links take me?
What is the Presets tab?
Presets list your favorite stations or shows so you won’t have to search for them every time (thank you – we hope you keep coming back). When using presets on RadioTime powered devices it may take a few minutes before changes shows up.
How do I add Presets?
As you use the RadioTime guide, you’ll see “Add to Presets” on station and show pages. Just click that and ta da! You’ve added a new item.
How do I create new tabs?
How do I rename a tab?
How do I move or copy presets into another tab?
How do I delete presets?
How do I delete a tab?
Select the tab to delete, if not already selected. Click the red circle next to the name.
What does “Make Default” mean?
It makes a selected tab the default tab, which shows up first whenever you go to your “My Presets” page. Click the tab you want to set as the default. Click “Make Default.”
How do I retrieve my lost password?
Reset your password and enter your user name or e-mail address that you used to sign up at RadioTime. Click “Lookup.”
How do I change my password?
Sign in (if you’re not already signed in) and click “My Info.” Click “Change Password.”
How do I change my location?
Sign in (if you’re not already signed in) and click “My Info.” Enter your new zip code, city, and state depending on what you need to change. Once changed, you can view your local radio by clicking the aptly-named “Local Radio” tab from the top of the page.
How do I change my e-mail address?
Sign in (if you’re not already signed in) and click “My Info.” Enter your e-mail address into the Email box. Click “Update.”
Which media player and files does my PC support?
Sign in (if you’re not already signed in) and click “My Info.” Select the “Media Types” tab. The chart shows what media types your PC supports. If the list looks incorrect, click the boxes or let RadioTime automatically detect the media types. Click “Update.” These settings are used to show and hide listen buttons and sort search and browse results.
What is the “RedButton” tab shown in My Account? (Only appears if you have RedButton installed)
RedButton is our software that lets you record and play radio whenever you want. You will never miss your favorite show again. This tab includes information about the user’s current version of RedButton. We have a separate section on how to use RedButton.
What is the “Devices” tab shown in My Account?
This is for new devices that will have RadioTime included.
This is not for mobile and other handheld devices.
Are my preferences private?
Yes. RadioTime does not share any personal information or individual choices. See our privacy policy. The service does use your choices to suggest related programming and for summary information.